“The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.”

Gen. Colin Powell

 

The next time someone brings you a problem, try reframing it. Instead of “Not another problem from…”, but “Wow, this person trusts me and they expect I can bring about a good conclusion.”

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