“When leaders drive emotions positively (with hope and encouragement), they bring out everyone’s best. We call this effect resonance. When they drive emotions negatively (with criticism, fear, or stress), leaders spawn dissonance, undermining the emotional foundations that let people shine.” (Daniel Goleman, Primal Leadership, 2002: 6-7)
Are we building resonance or dissonance in our families, churches, and work-places this week? Think of your kids, your congregation, and your co-workers. The whip does not win.