The research is in. Powerless communication prevails. Yes. You read that correctly. Adam Grant (Give and Take, 2014: 126-154) makes the compelling case that powerful communication (especially in day-to-day interactions) turns out to be far less effective than powerless communication.... Continue Reading →
On this Veterans Day, let us remember the service of our veterans, and let us renew our national promise to fulfill our sacred obligations to our veterans and their families who have sacrificed so much so that we can live... Continue Reading →
Good leaders communicate in season and out. The right word can inspire and motivate. More importantly, the right word can connect people in times of grief and loss, though many leaders find words of comfort the most difficult to express.... Continue Reading →